Fix the Windows was unable to get a list of devices from Windows Update Error in Windows 10

As you should know, printers need drivers. However, they are not always pre-installed in the system so when you attempt to install a printer, it will try to pick up drivers from Windows Update. For instance, you navigate to the location Settings app > Devices > Printers & Scanners > Add a printer or scanner – however, the system wasn’t able to find the printer. So you click the option “The printer that I want isn’t listed”. After that, a dialog box opens and when you select on “Add a local printer or network printer with manual settings” – once you select this, it should generate a list of printers but you got the following message instead:
“Windows is updating the list of printers. This may take a few minutes.”
And if it fails to update the list of printers, an error box will appear stating:
“Windows was unable to get a list of devices from Windows Update”.
To fix this problem, refer to the following instructions given.
Note that you can run Windows Updates and try to load the list of drivers once again. However, if running the Windows Updates does not help, here’s what you can do:
Step 1: Try renaming the SoftwareDistribuition by right-clicking the Start button.
Step 2: After that, select the Command Prompt (administrator) option and make sure to type in the commands listed above.

net stop wuauserv
net stop bits
rename c:\windows\SoftwareDistribution SoftwareDistribution.bak
net start wuauserv
net start bits
Now proceed to the next step.
Reset the Catroot2 folder

Step 3: Type the following command one after the other and tap Enter.

net stop cryptsvc
md %systemroot%\system32\catroot2.old
xcopy %systemroot%\system32\catroot2 %systemroot%\system32\catroot2.old /s

Step 4: After that, remove all the contents of the catroot2 folder.
Now you’ll have to open CMD and then type in the “net start cryptsvc” then tap Enter. Once you start the Windows Update again, you should now be able to reset once you fiu. Once you start the Windows Update again, you should now be able to reset
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