The Stop Error or the Blue Screen of Death (BSoD) as it is commonly known is an error screen that is displayed when the Operating System (OS) encounters vital system issues resulting in a complete PC crash. Stop errors may be hardware related or triggered by a driver error, in which case the computer stops responding to any commands and halts all system processes as a means to protect hardware overload and potential damage. The blue screen is generated as a bug checking mechanism to analyze the problem detected by the OS, especially if the system fails to recover automatically on reboot.
Managing a Stop Error Screen
Resolving a Blue Screen error can be as simple as rebooting your PC. Typically though, this error screen signifies a deeper issue and resolving the problem means identifying the actual cause. To do this, note down the error details including the “driver information” and file names from the bug check section of the error screen. Then try any of these approaches to resolve the problem:
- Reboot the system into Safe Mode to help keep system damage minimal. Then run an Antivirus scan and check for any harmful security threats that may be causing the problem.
- Use the ‘System Restore’ utility within the “Accessories – System Tools” menu.
- Re-install any software that was recently installed.
- Remove or reinstall recently added hardware components.
- If any specific drivers are triggering the error, then you may consider disabling this driver or using the Roll-back feature to bring the driver back to a previously functional version.
- To do this navigate to the “Device Manager” from the Control Panel.
- Then right-click the driver from the listing that may be triggering the error.
- Navigate to the “Driver” tab and click the “Roll Back Driver” button. If you are unsure which driver is causing trouble, try rolling back those drivers that were upgraded recently.
- You could even try disabling any problematic drivers if repeated errors are encountered.
Warning: Do not disable critical drivers such as the motherboard drivers or installed video cards since this will seriously impact OS functioning.
While most computer users can effectively resolve some Blue Screen errors there are several other deeper issues which may trigger a BSod. If this be the case, it is recommended that you seek technical assistance from a computer repair service.